These Terms & Conditions govern your use of akoandsila.com and any purchase made through it. By placing an order, you agree to these terms. Please read them carefully.

1. About Us

akoandsila.com is operated by Makati Co Ltd, registered in Thailand. Our registered address and contact details are available on our Contact page. For customer enquiries, contact e-commerce@akoandsila.com.

2. Placing an Order

By placing an order on akoandsila.com, you are making an offer to purchase the selected products at the stated price. An order confirmation sent to your email address confirms receipt of your order, but does not constitute acceptance. We reserve the right to decline or cancel any order, in which case a full refund will be issued promptly.

3. Pricing

All prices on akoandsila.com are displayed in Thai Baht (THB) and include applicable VAT where required by Thai law. Prices are subject to change without notice, but changes will not affect orders already confirmed. For international orders, customs duties and import taxes may apply and are the responsibility of the customer.

4. Payment

Payment is required in full at the time of purchase. We accept major credit and debit cards and other payment methods as displayed at checkout. All transactions are processed securely. We do not store payment card details.

5. Delivery

We deliver across Thailand and internationally. Delivery timeframes and costs are set out in our Shipping Policy. Risk of loss and title for products pass to you upon delivery. We are not responsible for delays caused by customs or circumstances beyond our control.

6. Returns & Refunds

Our Returns & Refund Policy forms part of these Terms & Conditions. Please refer to that document for full details of your rights and our procedures.

7. Product Descriptions

We take care to ensure product descriptions and images are accurate. Minor variations in colour may occur due to screen settings and the nature of handcrafted and natural materials. Such variations do not constitute a defect. If a product is materially different from its description, please contact us within 14 days of receipt.

8. Intellectual Property

All content on akoandsila.com, including photography, copy, brand assets, and design, is the property of Makati Co Ltd and may not be reproduced, distributed, or used without prior written consent.

9. Limitation of Liability

To the extent permitted by Thai law, Makati Co Ltd’s liability in connection with any purchase is limited to the value of the products purchased. We are not liable for indirect, consequential, or incidental losses arising from use of our website or products.

10. Governing Law

These Terms & Conditions are governed by the laws of the Kingdom of Thailand. Any disputes shall be subject to the exclusive jurisdiction of the Thai courts.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. The version published on akoandsila.com at the time of your order applies to that order.